Terms & Conditions

Plan First NSW is an independent NSW planning education, information and self-guided preparation platform. We provide accessible information, educational toolkits, interactive workbooks, preparation checklists, explanatory resources and AI-assisted information tools.

Our purpose is education, awareness and preparation — not the provision of professional planning, legal, engineering, building certification or other regulated professional advice. Plan First NSW does not replace council, statutory authorities, registered certifiers, planning consultants, lawyers, engineers, architects or other qualified advisers.

You agree to use this website lawfully and not to misuse, copy at scale, or interfere with the platform. Content is provided for general educational purposes and may change as NSW planning legislation, policies and council requirements change.

Nothing on this website constitutes development consent, an approval, a certificate or confirmation of compliance with statutory requirements.

Digital products and services are described on the relevant pages, with prices shown in Australian dollars inclusive of GST. Payment is processed securely by Stripe. Delivery of digital products occurs electronically after payment is confirmed.

Consultation bookings and any professional services offered separately have their own service descriptions, fees, scope of work and engagement terms. Purchasing a toolkit or AI-assisted roadmap does not include personal professional advice.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded.

To the extent permitted by law, Plan First NSW is not liable for decisions made in reliance on general educational information without independent verification. You remain responsible for confirming current requirements with the relevant consent authority, council, registered certifier or appropriately qualified professional before making decisions or undertaking development.

These terms are governed by the laws of New South Wales, Australia. If any part of these terms is found unenforceable, the remainder continues to apply. Questions: hello@planfirstnsw.com.au.